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Think Ink
877-857-2459
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PRODUCTS

  • INK
    • FlexPrint Black
    • FlexPrint Color
    • Hewlett Packard
    • KAO Collins
    • MCS Osprey
    • MCS Eagle
  • MAINTENANCE
    • Hewlett Packard
    • MCS Eagle
    • MCS Osprey
  • TABS
    • Translucent
    • Clear
    • White
    • Semi-Clear
  • TAGS
    • Tray Tags
  • ENVELOPES
    • 6x9 Envelopes

Return Policy


Return Process

1.      Please call our customer service department at 877-857-2459 to request a Return Authorization (RA) number. If the product that needs to be returned is approved for a RA, a RA will be issued at that time.

2.      The product will need to packaged and shipped (at your expense) to the address provided by customer service, and the RA number must be referenced on the package or the package will be refused.

3.      When the product is received by Think Ink, Inc., it will be tested and evaluated for credit. All returned items must be packaged properly (preferably in original packaging) to guarantee testing, if items are received at Think Ink, Inc. are unfit for testing no credit will be issued and items will be discarded.

Used Product

For defective product or product concerns, please contact our technical support for troubleshooting at 877-857-2459.

If you have purchased a Think Ink, Inc. product from one of our authorized resellers or affiliates, then you must contact them to process your return. We ONLY accept product purchased directly from Think Ink, Inc.

20 % RESTOCKING FEE ON ALL UNUSED PRODUCTS

PRODUCT MUST BE RETURNED WITHIN 30 DAYS

Return Address: 8101 Cessna Ave, Gaithersburg, MD 20879


Think Ink

ABOUT US

Think Ink is more than your ink distributor we are your ink solutions provider. With more than 17 years of experience in the mailing industry, no one sells more ink at competitive prices to mail shops nationwide than Think Ink! We are one of the largest OEM ink partners of both Hewlett-Packard and Kao Collins, as well as a supplier of FlexPrint brand inks. Think Ink’s FlexPrint branded inks are specifically formulated for challenging mail applications. Think Ink has the industry's best inventory of cartridges and ink products that utilize only genuine HP print head technology.

Think Ink offers free technical support and advice for all your ink needs. Our technical experts can provide free stock testing for your challenging stocks. Think Ink has shipping locations in Maryland and Illinois, with the latest ship times in the industry.

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